Question 1

Q1: When can I make a reservation?

Accepted Answer

A1 : Reservations can be made via the Internet from the first day (midnight) two months prior to the applicable month. (July 1 → Reservations start from September 1 to 30)

Question 2

Q2: Can I choose the site location?

Accepted Answer

A2 : All of our facilities are free sites.
You can choose your preferred site in the order of entry.

Question 3

Q3: The number of nights within my group differs, how should I make a reservation? (There are families who come overnight and day use, etc.)

Accepted Answer

A3 : You can reserve multiple sites, but if the number of nights is different, please reserve the number of sites to be used for each night.

Question 4

Q4: Until when can I cancel?

Accepted Answer

A4 : The following cancellation fees will apply for cancellations of overnight stays, one-day use, and foods.
Free of charge until 2 weeks prior to the date of stay.
20% from 2 weeks to 8 days prior.
40% from 2 weeks to 7 days prior to the date of stay.
60% up to 6 or 5 days prior to the check-in date.
80% until 4 or 3 days before the check-in date.
100% from 2 days before.
100% for no-call cancellations.

Cancellation due to weather.

We reserve the right to suspend operations in the event that we deem it unsafe to use our facilities due to weather conditions as announced by the Japan Meteorological Agency. Please note that we may also cancel operations on the day of the event if we deem it unsafe to use the facility due to weather conditions. In order to ensure that our guests enjoy their stay, we do not charge a cancellation fee in the event that a cancellation is made due to inclement weather. (Cancellations must be received by noon the day before your stay.) If you have already paid in advance by credit card, we will issue a refund.

Cancellation fees for food will be charged regardless of weather conditions.

The timing of the refund depends on the credit card company.

Question 5

Q5: Can I use credit card?

Accepted Answer

A5 : Credit cards are accepted for both online reservations and on-site payments.

Question 6

Q6: Can I pay by QR code?

Accepted Answer

A6 : Only local payment is accepted.
PayPay
LINE Pay
D Pay
Union Pay
Union Pay
Alipay+
Alipay+, COIN+, J-Coin Pay
J-Coin Pay
WeChat Pay

Question 7

Q7: Can I rent the rental items on the same day?

Accepted Answer

A7 : If available, but please make a reservation as far in advance as possible. When making a reservation, please be sure to inform us of the number of items you wish to order.

Question 8

Q8: I made a reservation online, but I did not receive an automatic reply email.

Accepted Answer

A8 : You may have specified a domain name, or your registered address may be incorrect.
Please cancel your domain name and contact us by phone or by filling out our contact form.
 
TEL : 080-6781-8727

Question 9

Q9: Until what time can I check in and pick up rental items?

Accepted Answer

A9 : Check-in time is from 13:00 to 17:00 (11:00 to 17:00 for day use.)
Rental items can be picked up until 19:00.

If your arrival is likely to be after the check-in time, please contact us by 15:00.

Question 10

Q10: How can I use the power supply?

Accepted Answer

A10 : Available as an option.
         Capacity up to 1500W.
         Includes an extension cord.
         　¥1,500 / night

Question 11

Q11: Is it possible to come in and out at night?

Accepted Answer

A11 : Basically, we do not allow visitors to enter or leave after 8:00 p.m. unless there are special circumstances.
Because there are private houses on the narrow road to Karadomari VILLAGE.

Question 12

Q12: Can we have fireworks?

Accepted Answer

A12 : Fireworks are not allowed at each campsite.
Only hand-held fireworks may be enjoyed on the beach.
Please dispose of cinders, etc. as combustible garbage at the dump site the next morning.
Please be careful of fire and bring a bucket of water to enjoy the fireworks.

Question 13

Q13: The arrivals will be spread out, but will only those who arrive first be able to enter?

Accepted Answer

A13 : This is possible once you have completed the check-in procedures. Please contact each other by yourself regarding the location of your site.
*We may have to wait for you to be picked up and dropped off, so please make your arrival as timely as possible.

Question 14

Q14: Are there bathing facilities?

Accepted Answer

A14 : Hot water showers are available.
Shampoo, conditioner, and body soap are provided.
Hair dryers are also available.
Towels are available for rent.
There is no bathtub.

There is a bathing facility 15 minutes away by car.
 
Ito no Yubokoro
092-331-1000
http://genki-ito.jp/

Question 15

Q15: Are amenities and hair dryers provided?

Accepted Answer

A15 : 
Hair dryers are available.
Amenities (toothbrushes and T-shaped razors) are available for purchase.
Towels are available for rent.

Question 16

Q16: Is there any play equipment?

Accepted Answer

A16 :The following items are available
Swings
Hammock
Badminton set
Balls (soccer, volleyball, baseball)
Frisbee
Giant Jenga
Guitar

Question 17

Q17: Can I order ingredients?

Accepted Answer

A17 : Please order at least 3 days in advance.

Question 18

Q18: Can I bring my pet?

Accepted Answer

A18 : Yes, it is possible.
For details, please refer to the fee plan.
 
Please present your rabies vaccination certificate at the reception desk.

Question 19

Q19: What kind of drinks are available at the tipi bar?

Accepted Answer

A19 : The following drinks are available

Alcohol
　High ball
　Umeshu (on the rocks or soda)
　Lemon Sour
　Barley shochu (on the rocks or with soda or water)

Soft drinks
　Coca-Cola
　Ginger ale
　Orange Juice
　Calpis Water
　Green tea
　Oolong tea

Question 20

Q20: I would like to bring a rabbit with me. Is it possible?

Accepted Answer

A20 : If you are planning to bring a pet that is not a dog, please call us at 050-1807-2616

Question 21

Q21 : チェックインorチェックアウト方法を教えてください。

Accepted Answer

こちらをご覧ください。https://www.karadomari.jp/チェックイン

Contact

お問い合わせ

お問い合わせにつきましては公式LINEからお願いいたします。

Regarding check-in and check-out on the day, please call the number below.

Direct on-site dial

090−1586−8191

For other inquiries, please contact
Please use the form below.

Inquiry form

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